Privacy Policy

1. Introduction

Halcyon, based in the Netherlands, is committed to protecting the privacy of its clients and visitors. This Privacy Policy outlines how we collect, use, store, and protect personal information in connection with the services we provide.

 

2. Information We Collect

  • Personal Identification: Name, company name, email.
  • Project Details: Information related to the services you request.
  • Billing Information: Payment details for invoicing and accounting purposes.
  • Usage Data: Data collected from website usage (e.g., cookies, IP addresses) for analytical purposes.

 

3. How We Use Information

We use the collected information for the following purposes:

  • Service Delivery: To provide and manage the agreed services, including project communication and revisions.
  • Billing and Invoicing: To process payments and maintain financial records.
  • Discounts and Offers: To apply discounts when eligible and provide special offers.
  • Marketing: To share our portfolio, including work samples, unless otherwise requested by the client.
  • Legal Compliance: To fulfill legal obligations under Dutch or European law.

 

4. Information Sharing

  • Third Parties: We do not sell or rent your personal information to third parties. We may share data with trusted partners to perform specific tasks (e.g., payment processing, legal compliance).
  • Confidentiality: Halcyon and its partners will maintain the confidentiality of all information shared by clients, ensuring it is not disclosed to unauthorized parties.

 

5. Data Security

  • Only authorized personnel have access to personal information.

 

6. Client Rights

  • Access and Correction: Clients can request access to their personal data and request corrections if necessary.
  • Erasure: Clients can request the deletion of their personal information, subject to legal requirements for record-keeping.
  • Restrictions: Clients can limit how we use their data, particularly for marketing purposes.

 

7. Retention of Information

  • Personal information is kept only as long as needed to provide services, fulfill contractual obligations, and comply with legal requirements.

 

8. Cookies and Website Tracking

  • Our website. built on WordPress, uses cookies for analytics and to enhance the user experience. You can choose to disable cookies in your browser settings, but this may limit certain functionalities.

 

9. Updates to This Policy

  • We may update this Privacy Policy from time to time. Changes will be posted on our website, and clients will be notified of significant updates.

 

10. Contact Information

For questions or concerns regarding this Privacy Policy or to exercise your rights, please contact us:

  • Halcyon
  • Email: pasix@cobalt-halcyon.com

 

11. Complaints

If you believe your rights under GDPR have been violated, you can lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):

  • Website: https://www.autoriteitpersoonsgegevens.nl/en